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Citizen Services
 
Citizen Charter
 

S.NO

GRIEVANCES  & SUGGESTIONS

RECTIFYING  OFFICER

PHONE NUMBER

1

WATER SUPPLY
STREET LIGHTS
ROADS

MUNICIPAL ENGINEER

270566

2

PUBLIC HEALTH
SANITATION DRAINAGE
TRADE LICENSES

SANITARY OFFICER

270566

3

BUILDINGLICENSE
APPROVAL
ENCROACHMENT
MACHINERY
INSTALLATION
APPROVAL

TOWN PLANNING INSPECTOR

270566

4

HOUSE TAX
AND OTHER
LEASE ITMES

REVENUE INSPECTOR

270566

5

IN GENERAL

COMMISSIONER

270276

 

 

CHAIRMAN

270680

 

BIRTH & DEATH REGISTRATION

NO FEES  FOR  BIRTH & DEATH  REGISTRATION.

SL.NO

SUBJECT

FEES

DURATION

1

BIRTH:Birth registration  within  21  days and issue a certificate

No Fees

One Day

 

DEATH:Death registration  within  21  days and issue a certificate

No Fees

One Day

2

BIRTH:Birth registration   inbetween 22 and 30  days ,  issue a certificate

LATE FEE :Rs.21

One Day

 

DEATH: Death  registration   inbetween 22 and 30  days , issue a certificate

LATE  FEE:Rs.21

One Day

3

BIRTH:Birth  registration   inbetween 1 month and 1 year,  issue a certificate

LATE  FEE: Rs.23

One Week

 

DEATH:Death  registration   inbetween 1  Month and  1 year, issue a certificate

LATE  FEE :Rs.23

One Week

4

BIRTH & DEATH: Birth & Death Registration  above  one  year

Magistrate Judgement  order for Birth or Death registration Late  Fees for Rs.25/-

One  Week

5

Birth & Death certificates in general

Rs.5 per copy

48  hours

Mode of  Payment  : in all activities through e-seva  Counter  collection center

TRADE LICENSES & RENEWAL

 

Trade License application for  New or renewal

On the  basis of request , it will issued  from  Municipal Information Centre

Trade License application received and amount  collected

Through e-seva  Counter  collection center

Trade License processing and  issues a license

Within 30 Days

Machinery  installation  license

Within 60 Days

SANITATION AND OTHERS

Complaints  regarding  garbage removal or other nuisance complaints

Within48 hours

Garbage Removal in particular place

Within24  hours

Information about disease such as calara , malaria etc.,

Within24  hours

Urea  sales Permission certifcate

Within24  hours

Sanitation Certificate  for private schools & Cinema  theatres

Within a  Week

DRAINAGE

Complaints  regarding  drainage problem and  relating drainage

Within a  Week

In a particular place  domestic drainage problem

Within 72  hours

Septic Tank Cleaning  if possible

Within 48  hours

ROAD AND  PATHWAY   MAINTENANCE 

Type  of Problem

Duration

Complaints  regarding  road 

Within 15  Days

Road Patch  works

Within 30  Days

Encroachment  occurs on the  road

Within 10  Days

Complaints regarding Drainage slab Missing

With in 3  Days

Building Materials  disturbing the road traffice removal

Within 7 Days

Road  Cutting Permission

Within 7 Days

STREET  LIGHT MAINTENANCE 

Type  of Problem

Duration

Complaints  regarding   Street light problem 

Within 48  hours

Complaints  regarding   Street light problem  in  inner  roads

Within 72  hours

WATER SUPPLY 

WATERSUPPLY NEW CONNECTION

Type  of Problem

Duration

Application fee  for New Water Supply  Connection 

Pay Rs.5/- Through e-seva  Counter  collection center and get a application

Filled water Supply New connection application  with Deposit amount & others

Pay Rs.3000/- for  deposit and other amount for estimate charges through e-seva  Counter  collection center and get a acknowledgement for that amount

Water supply New Connection application acnowlegement

Submission at the same time

Water Supply New Connection

Within 30 Days all preliminary processing over

SPECIAL WATERSUPPLY

Type  of Problem

Duration

Drinking Water Supplied throught water lorry tanker

Complaints received for no water supply then only Water supplied through lorry with in 24

SPECIAL DELIVERY  for Marriage and other  important functions

With in 3 or more days , Water supply distributed at the time of function.

 

PROPERTY TAX

HOUSE  TAX  FIXATION   CALCULATION  PROCEDURE

ZONE RATE

ZONE

PER SQ.FEETRUPEES

RESIDENTIAL

COMMERCIAL

INDUSTERIAL

ZONE-A

0.75

0.75

THREE  TIMES

TWO TIMES

ZONE-B

0.50

0.50

THREE TIMES

TWO TIMES

ZONE-C

0.35

0.35

THREE  TIMES

TWO TIMES

If  a owner  occupied  a  Building ,  30 % discount  allowed   for Annual value.

TAX  CALCULATION  SAMPLE PROCEDURE :

STEP  :1

Let   P  be  a  constructed  building  sqr.ft  value.

Let  P = 200  and  ZONE A  area  , Residential , Owner occupied.

 

CONSTRUCTED BUILDING  SQ.FEET

OCCUPATION

ZONE TYPE

 

200

RESIDENTIAL-OWNER

ZONE-A

RESIDENTIAL

STEP : 2

BUILDING SQ.FEET VALUE(P) X ZONE VALUE =  Q

(i.e)     200(P)   x 0.75  =   150

STEP : 3

Q x  12  MONTHS    =  R

(i.e)   150 x 12  =  1800

TAX  CALCULATION  PROCEDURE :

STEP  :  4

Ground value  6 % less  in R

T   =  R x 6/100 – R

(i.e)   1800  x  6/100 = 300

 T  = 1800 – 300 = 1500

STEP  : 5

Maintenance  Charges   10 % less  in  T 

U =  T  - 10 % of T

(i.e)  U = 1500 -  150 = 1350

STEP  : 6

Ground  Value Tax  6 % of U  + U =  V

(i.e)   1350  +  300  =  1650

STEP  :  7

If  Owner  occupied   30  %    less  from V

(i.e)  W = 1650-495 = 1155

STEP : 8

Annual  Value  (W)                              =  1155.00

Z =Basic   Property  Tax  - 10%of W   =     116.00

Education  Tax    2.5  % of W            =       29.00

Library  Cess 10 % of B.P.T – 10 % of=        11.00
-----------------------------------------------------------------
                                                                   156.00

House  Tax                          :  156/-

V.S.TAX   CALCULATION  PROCEDURE :

Vacant  Site  Tax (VST) :

Vacant  Site  tax     -   1.5  %  of  Recent  land  value  worth.

For  Example  , If  Land  value  worth is  Rs.1000  then  V.S.Tax = 15/-

BUILDING  PLAN  APPROVAL 

Type  of Problem

Duration

Application fee  for New building Plan Approval 

Pay Rs.25/- Through e-seva  Counter  collection center and get a application

Filled New  Building  application  Submission

Pay Building  plan  Approval Charges  and other amount for Welfare fund etc., through e-seva  Counter  collection center and get a acknowledgement for that amount

NewBuilding plan approval  applicationsubmission acnowlegement

Submission at the same time

Approved Building Plan 

Within 30 Days all preliminary processing over

Building Plan  Approval   should be  enclosed  the following documents :

1)     Rs.2 .00  court fees stamp affixed  in the  Application.

2)     Statistical  Format  2 Copies  enclosed  in  the Application.

3)     Attested  legal  document  Xerox one  Copy

4)     Layout  Sketch  one  copy

5)     Survey  Sketch  one  copy

6)     Building  plan  three Copies ( Ammonia print  or Blue print)

7)     Tax receipt  ( Where V.S.T receipt or Tax receipt)

 
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